About Us

We’re here to help you reclaim the joy of sound! Reach out to Better Hearing Clinic today for any questions, to request a hearing test, or to schedule a hearing aid fitting or repair service.

Your Path to Better Hearing

Hearing Center Near You

Our hearing center in McAllen, TX, stands as a beacon of innovation and expertise in the field of audiology. Equipped with state-of-the-art facilities, it provides a comfortable and friendly environment where individuals can seek assistance for their hearing concerns.

As the premier hearing center in the region, we are committed to delivering services that not only improve auditory health but also enhance the overall quality of life for our patients.

Dr. Glatz Headshot

Jennifer Glatz, AuD.

Doctor of Audiology

Jennifer Glatz, AuD joins our cinic after spending an enriching 16 years as a Clinical Audiologist with Cochlear Americas, specializing in cochlear implants and hearing solutions. She received her Doctor of Audiology (AuD) degree from the University of Florida. She is excited to apply her experience and technological expertise to enhance the lives of individuals grappling with hearing loss. She is known for her compassionate patient care and ability to tailor solutions to each individual’s unique needs. She is passionate about staying up to date on the latest audiology advancements and her belief in the transformative power of technology makes her a valuable addition to our team. Her goal is to help patients rediscover the joys of hearing and reconnect to the world. When not at work she enjoys spending time with her two young children.

Isaac Farias


Mr. Isaac Farias, a respected Audiologist, that has spent 25 years providing high-quality care to those with hearing and balance disorders. For the past 10 years he was the Educational Audiologist for the Corpus Christi Regional Day School Program for the Deaf.

Mr. Farias has a Bachelor of Science degree from the University of Texas, and a Masters in Audiology from Lamar University. His unparalleled expertise and commitment to his profession have made a significant impact on the lives of many, positioning him as a trusted figure in auditory healthcare.

Mr. Farias has been married for 28 years and is a dedicated father of two accomplished daughters, one of whom is studying at the United States Air Force Academy, and the other is a diligent high school senior already verbally committed to play golf at the collegiate level. Their achievements are a testament to his nurturing guidance, reflecting his success in not just his profession but also his personal life.

A man of deep faith, Mr. Farias views his spirituality as the guiding force in his life. He treasures time spent with his family and his faith, forming a balance between his professional and personal life. His dedication to his field and love for his family continues to inspire those around him, making him a respected figure both in audiology and in his community.

Amber L. Palos, AuD.

Doctor of Audiology

Dr. Amber Palos received her Bachelor of Science in Communication Disorders from Texas A&M International University and her Doctor of Audiology degree from Lamar University. Dr. Palos specializes in diagnostic audiology, with a particular interest in vestibular and electrophysiology. 

While attending Lamar University, she rotated at several ENT placements, vestibular centers, and school districts throughout the Houston, Texas area. In addition, she has a comprehensive research background investigating concussions, innovation in vestibular rehabilitation, and hazardous noise awareness. 

Dr. Palos is grounded in serving others and makes every effort to ensure that her patients receive the best audiologic care possible to be able to continue enjoying their daily activities. In her free time, she enjoys spending time with her family, volunteering at her local church, participating in humanitarian initiatives, and traveling to new places.

Yared Rodríguez, AuD.

Doctor of Audiology

Dr. Rodriguez graduated with her doctorate in audiology from Lamar University where she decided to specialize in diagnostic, hearing, and vestibular/balance testing. As a provider, Dr. Rodriguez plans to bring awareness and education to both English and Spanish-speaking populations by providing appropriate interventions for audiologic needs to those who need them. 

Her research regarding galvanic vestibular stimulation and adverse noise exposure has been presented at state, national, and international levels where it has been recognized by the American Academy of Audiology (AAA), the American Speech-Language-Hearing Association (ASHA), and the Texas Speech-Language-Hearing Association (TSHA). 

Dr. Rodriguez believes it is a hearing-care professional’s job to aid in rebuilding the invisible bridge of communication for hearing-impaired populations and to ensure that their patient leaves with no questions. In her free time, she enjoys volunteering at her local church, trying new restaurants, and spending time with her dog, Luna.

Better Hearing Clinic Claudia

Claudia Villarreal

Office Manager

Claudia began working in the hearing industry in 1999 and has since mastered her skills and
understanding by attending various training and education courses. Over the years, Claudia has gained a wealth of knowledge, experience with most brands of hearing instruments, hearing aid services, and providing the right solution for each patient to bring a high standard of patient care. Her goal is to get her Hearing Aid Dispenser License.

When not working, she enjoys spending quality time with her husband, three sons, daughter in law, and her beautiful granddaughter. Her strong family-first attitude can be seen in the office; where patients are welcomed as family and aren’t treated as just a number.

At Better Hearing Clinic, Inc. we care about the Valley Community. No matter what your hearing needs are, we have the expertise to help you experience a life full of better hearing.

Better Hearing Clinic Jouset

Jouset Moreno


Jouset is the much loved patient care coordinator for more than 5 years, she will always greet you with a smile and will always make you feel welcomed. Jouset worked in the insurance business, office management and providing hearing aid services. She is currently graduating with her Associates in Elementary Education and her goal is to further her career with her bachelors degree.

Jouset resides in Edinburg, Tx with her parents and siblings. She enjoys spending most of her time with her Family making memories. Her hobbies include going to the gym and walking her husky child in the park.

At Better Hearing Clinic, Inc Jouset is also fully trained on in-house hearing aid repairs and will even clean your hearing aids while you enjoy a cup of coffee.

Better Hearing Clinic Andres Villarreal Headshot

Andres Villarreal


Andres Villarreal is our newest addition to our Better Hearing Clinic Team and is enthusiastic about completing every aspect of patient care, including greeting the patients and make them feel welcome. He is indeed very eager to learn more about all aspects of hearing health care.

When not working, he also attends Alton Police Department Explorer Program. This program helps him with good citizenship and patriotism. Andres also enjoys spending quality time with his parents cycling.

At Better Hearing Clinic, Andres will gladly help you on any questions you have on your hearing aids and/or other services.

Take the First Step Towards Better Hearing!

Schedule your comprehensive hearing exam today and discover a world of improved sound!