(956) 630-7629 Mon–Fri 8:00 AM–5:00 PM
Creating Better Hearing Across McAllen, TX 5425 N McColl Rd, McAllen, TX
Better Hearing Clinic · McAllen, TX

Accessibility Statement

Better Hearing Clinic, Inc. is committed to ensuring that our website and physical office are accessible to all patients, including those with disabilities. We believe that every person deserves equal access to hearing healthcare information and services.

Web Accessibility

We strive to make our website, betterhearingclinicinc.com, conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those who use assistive technologies such as screen readers, keyboard navigation, or voice control software.

Our ongoing accessibility efforts include:

  • Providing descriptive alt text for images throughout the site;
  • Ensuring sufficient color contrast between text and background elements;
  • Using semantic HTML to support screen readers and other assistive technologies;
  • Making all interactive elements keyboard-navigable;
  • Writing clear, plain-language content that is easy to understand; and
  • Ensuring forms include visible labels and helpful error messages.

We are actively working to identify and resolve any remaining accessibility barriers. If you encounter a problem accessing any part of this website, please contact us and we will make every reasonable effort to provide the information in an accessible format.

In-Office Accessibility

Our office at 5425 N McColl Rd, Ste A, McAllen, TX 78504 is designed to be welcoming and accessible for patients of all abilities. In-office accommodations include:

  • Wheelchair accessible entrance — level access from the parking area into the clinic;
  • Bilingual care — English- and Spanish-speaking providers and staff so every patient can receive information in the language they are most comfortable with;
  • Communication support — as a hearing clinic, our team is experienced in clear, patient-paced communication for people with hearing loss, including written summaries of test results and recommendations;
  • Family and companion welcome — patients are encouraged to bring a family member or companion to appointments to help with communication and decision-making; and
  • Appointments available — scheduled appointments allow us to prepare appropriately for any patient's specific access needs.

If you have a specific accessibility need not listed above, please call us before your visit at (956) 630-7629 and we will do our best to accommodate you.

Feedback & Contact

We welcome your feedback on the accessibility of our website and office. If you experience any barriers — or if you have suggestions for how we can improve — please reach out:

We aim to respond to accessibility feedback within 2 business days.

Limitations

While we strive to meet WCAG 2.1 Level AA standards across this site, some content may not yet fully conform. We are committed to continuous improvement and will address identified issues as resources allow. Third-party content or linked external sites are beyond our direct control and may not meet the same accessibility standards.

This Accessibility Statement was last updated on August 6, 2026.

Life Sounds Better With Clear Hearing

Questions about hearing aids? Call our McAllen team.

Request an Appointment

Have questions about your hearing or hearing aids? Fill out the form and our team will reach out to schedule your visit.

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